Kraig Koelsch, Author at FutureShop | Hybrid Retail Solutions & Services

08 Sep

Hybrid Shopping | Omnichannel Retail | Design & Development | FutureShop

Future Marketplace: 4 Ways Technology Can Transform Stores By 2030

The future of retail changed forever as the pandemic exposed the inadequacies of eGrocery. Consumers want convenience at a fair price, and they want a frictionless experience. Grocers must adapt, and quickly. They must also ask themselves how their brand will remain relevant in the future marketplace.

In a recent webinar with the Category Management Association, Steven Duffy, Cuhaci Peterson’s Senior Vice President of Design, offered a unique perspective on the future of small format and technology-enabled retail and how technology, innovation and cultural acceleration transform retail – small formats by 2030.

“Retail of the future is clearly at an inflection point,” Duffy said. “Yet today is the time to harness future retail themes,” he added.

Duffy noted the following four paradoxes will drive retail transformation:

1.) Physical to Virtual: The merging of physical to digital, often called phygital, is how we buy.

2.) Small is Big: Smaller format is more attractive with technology and convenience playing a part.

3.) Blurring Formats: Retail stores are decreasing in size as work from home shifts store sales.

4.) Simplify Complexity: Make systems easily accessible and easy to use.

25 Jun

CP Teams Up on New Interactive Feature Highlighting Microfulfillment

Cuhaci Peterson, PULSE Integration and KPS Global are teaming up to provide powerful end-to-end solutions to reimagine grocery for a brighter future — starting now with the launch of a new interactive titled GroceRE Imagined.

The combination of systems integration and end-to-end e-commerce solutions is fundamentally paramount to delivering on the promise of future retailing excellence.

As grocers design future store formats, the integration of e-commerce into the retail network requires an adept team to connect all the systems together and eliminate any gaps in processes and operations.

Automation is the answer: Bringing the product to people is faster than bringing people to the product.

Customized microfulfillment strategies are helping businesses adapt to their new reality by introducing user-friendly systems that respond to modern shopper demands while greatly improving the end experience for customers. And to optimize the use of these new fulfillment solutions, the various systems need to be seamlessly integrated.

Our hybrid shopping experience replaces shopping the “maze of aisles” in store and online with a high-density system utilizing robotics that enable an order to be ready for pick up within minutes.

“At it’s core, hybrid shopping is the merging of the physical and digital experience, often referred to as phygital,” said Steven Duffy, Sr. Vice President of Design, Cuhaci & Peterson.

Today’s retail customer utilizes technology that has drastically advanced their expectations. And for grocery, modernizing through automation is the optimal way to meet them.

Learn more by visiting our new GroceRE Redefined interactive feature.

06 Apr

Sowing the Seeds of Innovation

Cuhaci Peterson Executive Vice President, Steve Duffy, was recently a featured in the April 2021 issue of 14Biz.com. The article is available in the print and online editions.

In the article, Duffy takes a closer look at the firm’s FutureShop solution and how it will help grocers and retailers address numerous challenges in the ever-changing consumer landscape.

Shoppers want convenience, fair pricing and a frictionless checkout experience, which can all be achieved through the adoption of microfulfillment.

Additionally, Duffy explains why building smarter stores and the use of hydroponic growth techniques leads to improved sustainability goals and an overall healthier environment.

To read the entire article, please go here:

https://issuu.com/i4business/docs/i4business_april2021/28

15 Jan

The Big Future of Small Grocery Formats: What’s Next?

With the advent of a new year and decade, there is no better time to address the topic of format as grocers continue to gravitate toward smaller store sizes, an accelerating trend.

As the stage is set for what’s next, during 2020, we experienced an increased preparation of meals at home, reaffirming grocers’ place in our lives. As we head into 2021, grocers strive to smartly implement planning from both an omni retailing stance, influencing the types of stores and how they are networked.

In this month’s issue of Progressive Grocer, our Steven Duffy gives a detailed look at the big future of small formats. His insight and the three key takeaways may surprise you. To learn more, simply click here. You may also download the full digital edition by clicking here.

17 Nov

New CP Microsite Targets Future of Retail Shopping

Cuhaci Peterson is pleased to announce the launch of its new microsite, FutureShop.C-P.com/, which provides an exciting look at accelerated changes driving broad categories of retail transformation, next generation e-commerce and its hybrid shopping experience.

Today’s retail disruption represents a time of opportunity as the pace and future of retail transformation increases. The hybridization of retail formats continues to merge traditional, defined models. The blurring of store platforms includes: Hybrid shopping, logistics, disruptive real estate effects, and increased use of automation and technology. Increasingly, consumers are demanding an unlimited assortment of products, immediate fulfillment to autonomous delivery, and a willingness to pay less. As these demands are fulfilled by retailers, many stores will disappear or become consolidated.

“At the core, hybrid shopping is the ‘phygital’ experience,” said Steven Duffy, Senior Vice President of Design at the firm.

Through a partnership with industry leaders AutoStore, Pulse Integration and KPS Global, this integrated physical to eCommerce grocery experience enables shopping using in-store kiosks, mobile phones, or desktops while having groceries picked and packed via the AutoStore system within minutes. Shoppers can place orders in-store, may choose to enjoy experiencing prepared food services, or may shop for other items they prefer to handle on their own.

The system will also serve as the fulfillment hub for online shoppers in the area giving the grocer a more profitable fulfillment solution while improving inventory control and reducing congestion in store aisles.

The concept replaces areas of the center store gondola with the AutoStore robotic storage, disrupts current retail models and represents the future of grocery retailing. We have received significant interest by reimagining the future of grocery as we know it. It is the store of tomorrow.

Why the need for Hybrid Shopping?

“We believe there’s a better, quicker and more cost-effective solution, which is robotics through microfulfillment,” Duffy added.

Accelerated change is upon us. Retail has reached an inflection point based upon the pandemic and the eGrocery industry is in the epicenter.

The remaining stores will condense in size and need to fundamentally reshape their retail experience to fit the new landscape. This tectonic disruption is not one that will impact retailers in the future, but one that is being felt today. Cuhaci Peterson is making sure that those necessary solutions exist now.

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Author Archives: Kraig Koelsch